Windows PC and laptop repairs, plus Mac and Apple IT support — on-site from the Brisbane CBD out through the northside and Moreton Bay, or remote if we can sort it without a visit. No jargon, no surprises — just someone who'll explain what's wrong and fix it.
Windows PC repairs · Mac & Apple IT support
No call-out fee · No fix, no fee
Open now · Mon–Fri 9am–6pm · Sat–Sun 9am–2pm
Sound familiar?
Pick the one that's closest. You don't need to know the technical name for it.
Takes forever to start up, freezes, or the fan never stops.
Have a look →Fine in one room, useless in another. Or it drops every evening.
Have a look →Won't send, won't receive, or it's stopped working on your phone.
Have a look →Pop-ups, a browser that won't behave, or a warning you don't trust.
Have a look →Bought a new one and want everything moved across properly.
Have a look →Worked yesterday, won't today. Usually a quick one.
Have a look →Something else? Give me a ring and describe it however makes sense to you. Working out what's actually wrong is my job, not yours.
Two ways to get help
Plenty of problems don't need a visit at all. Here's how to tell.
You click a link, I see what you see, and we fix it while we talk. Usually the same day, often within the hour.
Anywhere in Brisbane. For anything I need to physically get my hands on.
Not sure? Ring me and describe it. If it can be done remotely I'll tell you — it's quicker and cheaper for both of us, and I'd rather do that than drive across town for something that takes ten minutes.
No surprises
Most places leave you guessing. Here's exactly how it goes.
Tell me what's going on in your own words. If it sounds like something you can sort yourself in two minutes, I'll talk you through it on the phone and you won't pay a cent.
Same day if I've got a slot. If I'm booked out it's usually the next day, and sometimes I can fit you in that evening. You'll know my hourly rate and roughly how long I think it'll take before I go anywhere.
So you know I'm on my way and you're not sitting around wondering. If something's changed at your end, that's your chance to tell me.
In plain English. You'll know what went wrong, what I did about it, and how to stop it happening again. And if I can't fix it, you don't pay.
Who I work with
One computer or a houseful of devices. Patient help, no talking down to you, and I'll happily explain the same thing twice.
Home support →Up to about twenty people. Email, networks, new starters, the printer nobody can fix. Someone to ring when it stops.
Business support →Who turns up
Not a call centre, not a rotating list of contractors. When you ring Noble Geeks, you get me — and I'm the one who turns up at your door.
I've worked in IT since 2015, most of it for other companies. Noble Geeks is my own — I started it in 2025 so I could do the job the way I always thought it should be done.
The money bit
I'll tell you what it costs and give you a rough idea of how long the job should take before I come out. Nothing starts until you're happy with that.
Two rates: one for coming out to you, a lower one for fixing it remotely. Each has a minimum that covers the first hour, then 15-minute blocks after that — so if a job runs a little over you're not paying for a whole extra hour.
No call-out fee anywhere in Brisbane, and no extra loading for evenings or weekends. If I can't fix it, you don't pay.
There's no call-out fee, and if I can't fix it, you don't pay.
Sometimes a job opens up into something larger. If that happens, I stop and tell you what I've found and what it'll take, and you decide whether to keep going. I won't quietly rack up hours and hand you a bill at the end.
Where I work
No call-out fee anywhere on the list. I'm based near Warner, so the northside and Moreton Bay are local rather than a long drive.
Brisbane City, Spring Hill, Fortitude Valley, New Farm, Newstead, Bowen Hills, Herston, Kelvin Grove, Red Hill, Paddington, Milton, Auchenflower, Toowong, Bardon
Woolloongabba, Kangaroo Point, East Brisbane, Norman Park, Coorparoo, Camp Hill, Morningside, Bulimba, Cannon Hill
Ashgrove, Alderley, Wilston, Windsor, Newmarket, Grange, Enoggera, Kedron, Stafford, Everton Park, The Gap, Ferny Grove, Upper Kedron
Chermside, Aspley, McDowall, Nundah, Wavell Heights, Geebung, Zillmere, Carseldine, Bald Hills, Bracken Ridge, Boondall, Banyo, Northgate
Ascot, Clayfield, Hamilton, Hendra, Eagle Farm, Nudgee, Brighton, Deagon, Sandgate, Shorncliffe
Albany Creek, Arana Hills, Eatons Hill, Warner, Strathpine, Petrie, Kallangur, North Lakes, Mango Hill, Narangba, Deception Bay, Caboolture, Samford, Dayboro
Before you call
Anywhere in Brisbane. If you're right on the edge of the city, ring me and I'll tell you honestly whether it's worth me driving out or whether we'd be better off doing it remotely.
Often, yes. Anything that lives inside the computer — email, software, viruses, slow performance — can usually be done remotely, whether it's Windows or Mac. Anything physical, like a hardware repair, Wi-Fi coverage or setting up new gear, needs me there. Describe the problem on the phone and I'll tell you which it is.
On-site is a $140 minimum covering the first hour, then $35 per 15 minutes. Remote is cheaper — $110, then $27.50 per 15 minutes. Both include GST, there's no call-out fee, and if I can't fix it you don't pay. Full rates here.
Often the same day. If I'm already booked out it's usually the next day, and sometimes I can fit something in that evening. Ring me and I'll tell you what I've actually got, not what sounds good.
Then you don't pay. And if it's something I genuinely can't help with, I'll tell you who can — I'd rather point you in the right direction than waste your money.
Not at all, and you don't need to apologise for it. Describe the problem however makes sense to you. I'll explain what I'm doing if you want to know, and I won't if you'd rather it was just fixed.
Also worth a look: Meet Noble Geeks · See pricing
Book a time that suits you, or ring and describe the problem — happy to tell you over the phone whether it's something you can fix yourself.
No call-out fee · No fix, no fee
