Privacy policy
Short version: we only collect what's needed to do the job, we don't sell or share it, and you can ask what we hold — or have it deleted — any time. The full detail is below.
Noble Geeks · ABN 11 616 238 932 · Last updated 4 September 2026
Noble Geeks is a one-person IT support business operating in Brisbane and Moreton Bay, Queensland. In this policy, "we" and "I" mean Noble Geeks.
When you book a job, fill in a form on this site, or ring us, we collect:
That's it — we don't ask for anything else, and we don't collect information about you from anywhere other than you.
Our website uses Google Analytics to see which pages are visited and roughly how the site gets used. That only shows general numbers — how many people, which pages, what kind of device — never who you are.
To do the job you've asked for — contacting you, arranging a time, turning up at the right address, and billing you afterwards. We also keep a record of work we've done for you, so if you call again, we already know your setup.
If you give us your mobile number, we may text you about your booking — confirming the time, a reminder the day before, letting you know when we're on the way. These are about your job, not marketing.
We'll only send promotional messages if you've specifically agreed to them, and every one comes with a way to opt out.
If we help you remotely, we connect to your computer using AnyDesk, and only after you've started the session and approved the connection. You can see everything we do on your own screen the whole time.
We don't record sessions. We don't copy files off your computer. We don't go looking through anything that isn't relevant to the problem. When the session closes, our access closes with it.
Nobody, other than the services we need to run the business:
We don't sell your information. We don't give it to marketers. We'll only give it to anyone else if the law requires it.
Your details are stored in our booking and scheduling records and business email, both password-protected. Australian tax law requires businesses to keep records for five years, so that's how long we generally hold onto your service and billing history — then we delete it.
Ask us and we'll tell you what we hold about you, correct anything that's wrong, or delete it. Email info@noblegeeks.com.au or ring 0484 824 849. We'll get back to you within a few days.
Our website uses cookies to remember basic things and to run analytics. You can turn cookies off in your browser; the site will still work.
If we change this policy, we'll update the date at the top.
Ring 0484 824 849 or email info@noblegeeks.com.au and we'll sort it out. If you're not happy with how we've handled it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Happy to talk it through — ring or send a message and we'll sort it out.
No call-out fee · No fix, no fee
