For your home
One PC or a houseful of devices — Windows, Mac, phones and tablets — I'll explain what's wrong in plain words, and I'm genuinely happy to explain the same thing twice. No jargon, no talking down to you.
No call-out fee · No fix, no fee
Open now · Mon–Fri 9am–6pm · Sat–Sun 9am–2pm
Hardware repairs on PCs and laptops — done properly.
Takes forever to start, or everything just feels sluggish.
Fine in the living room, hopeless in the back bedroom.
Won't sync, won't send, or looks different since an update.
Setting it up properly and moving everything across from the old one.
Parental controls, shared photos, a laptop for the kids' homework.
A promise
Describe the problem however makes sense to you — you don't need the technical words. Working out what's actually wrong is my job, not yours.
I'll explain what I'm doing if you want to know, and I won't if you'd rather it was just fixed. Either way is fine.
If you'd rather not have someone in your home
I connect to your screen, you watch everything I do, and it's usually cheaper and quicker than waiting for a visit.
Who turns up
Not a call centre, not a rotating list of contractors. One person, police checked and fully insured, who explains things properly.
Book a time that suits you, or just ring and describe what's going on — happy to talk it through on the phone first.
No call-out fee · No fix, no fee
